Data protection policy


Robotnik Automation S.L. Ronda Auguste y Louis Lumière, 8, 46980 Parque Tecnológico, Paterna, Valencia (Spain)
Tel. +34 96 147 54 00


Corporate information about products and services, as well as relevant information from the Service Robotics sector.


Deadlines or criteria for data storage:

We can keep the data obtained with the user’s consent for commercial purposes while the interested party does not request his/her withdrawal.


The company will NOT make automated decisions, profiles or logic applied to its data.


The interested party gives his/her consent to the processing of his/her personal data for the reception of corporate information about products and services, as well as relevant information from the Service Robotics sector.


Robotnik uses Mailrelay as an email marketing tool to send part of its communications. By accepting the Robotnik Automation SL Privacy Policy, you understand that the information you provide will be transferred to Mailrelay for processing according to its privacy policy.


The interested party may exercise the following rights:

Right to request access to your personal data.
Right to request rectification or deletion.
Right to request limitation of your treatment.
Right to object to treatment.
Right to data portability.
Right to withdraw the consent given.

In accordance with the arranged  of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of these data and Organic Law 3/2018, of December 5, on the protection of personal data and guarantee of digital rights (LOPDGDD 3/2018) and following the Recommendations and Instructions issued by the Spanish Agency for Data Protection (AEPD) , IT IS INFORMED: At ROBOTNIK AUTOMATION S.L. we treat the information you provide us with in order to provide the requested service and bill for it. The data provided will be kept as long as the commercial relationship is maintained or during the legal years necessary to comply with the obligations. The data will not be transferred to third parties except in cases where there is a legal obligation. You have the right to obtain confirmation on whether ROBOTNIK AUTOMATION SL is treating your personal data correctly, you can rectify inaccurate data or request its deletion when the data is no longer necessary.


The personal data we deal with in Robotnik Automation S.L. come directly from you. The categories of data that are treated are:

Identification data.
Electronic addresses.

Specially protected data is not processed.


If you submit inquiries to us via our contact form, the information and personal data provided in the contact form will be stored and processed by us in order to handle your inquiry. That includes contacting you, in order to answer your questions or clarify ambiguities. Depending on the content of your inquiry this may also include forwarding your contact details and your request to other recipients, if that is necessary in order to take steps into a contract.

The processing of these data is based on Art. 6 para. 1 lit. b GDPR, if your request is related to the execution of a contract or if it is necessary to carry out pre-contractual measures. In all other cases the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your – implied or explicit – consent (Art. 6 Para. 1 lit. a GDPR).

For storing and managing customer data we use the software “HubSpot” of the service provider “HubSpot, Inc.”. If you enter your inquiry and personal data to our contact form, your data will automatically be transferred to HubSpot. The service provider acts for us as a processor, a corresponding order processing contract has been concluded.

In order to be able to handle your request properly it might also be necessary to forward your request to other members of the United Robotics Group and/or to some of our contractors and distributors. Contractors/Distributors are business partners, with which URG is contractually bound and that support us regarding the product range. An overview of our group of companies can be found under the following link:

The information you have entered into the contact form shall remain with us until you ask us to eradicate the data, revoke your consent to the archiving of data or if the purpose for which the information is being archived no longer exists (e.g. after we have concluded our response to your inquiry). This shall be without prejudice to any mandatory legal provisions – in particular retention periods.

We do not intend to transfer your personal data to a third party or international organisation and we do not use any automated decision-making.